Privacy Policy

1. Introduction

Welcome to Trivasia Overseas ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, postal address
• Educational Information: Academic records, test scores, qualifications
• Travel Information: Passport details, visa information, travel preferences
• Financial Information: Payment details for processing services
• Communication Data: Correspondence and inquiries you send to us

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our study abroad, travel, and immigration services
• Process your applications and bookings
• Communicate with you about our services, updates, and promotions
• Improve our website and services
• Comply with legal obligations and protect our rights
• Respond to your inquiries and provide customer support

4. Information Sharing and Disclosure

We may share your information with:

• Educational Institutions: Universities and colleges for application processing
• Immigration Authorities: Government agencies for visa applications
• Travel Partners: Airlines, hotels, and tour operators for booking services
• Service Providers: Third-party vendors who assist in our operations
• Legal Authorities: When required by law or to protect our rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the right to:

• Access and obtain a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict the processing of your information
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and personalize content. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitute acceptance of the updated policy.